Imaan Online
Account Deletion Request
You can permanently delete your Imaan Online account and all associated
data. This page explains how to do it, what gets deleted, and what is
retained for legal reasons.
⚠️
This action is permanent and cannot be undone.
Once your account is deleted, your data cannot be recovered.
How to Delete Your Account
-
1
Open the Imaan Online app on your device and log in
to your account.
-
2
Tap the Menu tab at the bottom of the screen (the
hamburger icon).
-
3
Scroll down and tap "Delete Your Account".
-
4
Enter your password to confirm your identity
(Google users will see a simplified confirmation screen).
-
5
Tap "Delete My Account Permanently" and confirm in
the final alert. Your account will be deleted immediately.
What Happens to Your Data
🗑 Permanently Deleted
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• Your profile (name, email, phone
number, password)
-
• All course enrollments and access
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• Learning progress and completion
records
- • OTP verification records
- • Push notification tokens
📋 Retained for Legal Compliance
-
•
Transaction and payment records — retained for up to 5 years as
required by Indian tax and financial regulations (GST Act, Income
Tax Act). This data is not used for any other purpose.
✅ Deletion Timeline: Your account and personal data
will be permanently removed within 90 days of your
deletion request. Payment records subject to legal retention will be
securely stored and deleted after the mandatory retention period ends.
Cannot Access the App?
If you are unable to log in or access the app, you can request account
deletion by contacting us directly. Please include your registered email
address or phone number in your message so we can verify your identity.