This Privacy Policy describes how Imaan Online ("we", "us", or "our")
collects, uses, stores, and shares information about you when you use our
mobile application ("App"). By using the App, you agree to the collection
and use of information in accordance with this policy.
1. Information We Collect
Information you provide directly:
Full name
Email address
Phone number (required for Indian users for OTP verification)
Password (stored in encrypted form in our database)
Profile photo (if signed in via Google)
Information collected automatically:
Device type, operating system, and version
App usage data and session information
Push notification tokens (via OneSignal)
Camera and microphone usage during live video sessions
Screen share content during live sessions (only when enabled)
2. How We Use Your Information
Create and manage your account
Verify your identity via OTP
Provide access to courses and live sessions
Enable classroom communication and group chats
Send push notifications
Allow homework uploads
Process enrollments and payments
Improve app performance
Comply with legal obligations
3. Permissions We Request
Camera — Live video sessions only
Microphone — Audio transmission during live sessions
Storage / Media — Upload homework and download
materials
Notifications — Class reminders and updates
Screen Capture — Only when you choose to share your
screen
4. Third-Party Services
Google Sign-In / Firebase
Firebase Firestore
LiveKit
OneSignal
Razorpay
Bulk9 / SMS Service
5. Data Storage and Security
Your account data is stored on servers hosted in India. We use encrypted
storage, HTTPS connections, and industry-standard security measures.
6. Data Sharing
We do not sell, trade, or rent personal information.
Service providers necessary for app operation
Course instructors where applicable
Legal requirements and fraud prevention
7. Live Sessions and Chat
Audio, video, and screen sharing are transmitted in real-time through our
self-hosted LiveKit server.
8. Children's Privacy
If a user is under 13 years old, a parent or guardian must review and
agree to this Privacy Policy before use.
9. Your Rights
Access your data
Correct inaccurate information
Delete your account
Withdraw notification consent
10. Account Deletion
You may delete your account from:
Menu → Delete Your Account
Data will be permanently removed within 90 days, except records retained
by law.
11. Data Retention
Account data — Purchased course records may be retained for up to 90
days after account deletion to allow recovery of purchases in cases of
accidental account deletion.
Chat messages — Until group deletion
Payment records — Up to 5 years
Push tokens — Until disabled or account deletion
12. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the
App indicates acceptance of updated terms.